Terms & Conditions

Customer Care

At Bruce Surf Co., we are dedicated to providing exceptional customer service. If you have any questions or need assistance, please contact us. For order issues, returns, or product information, reach out to us, and we will assist you promptly. We value your feedback and are here to ensure your satisfaction.

These Terms and Conditions ("Terms") govern your use of our website brucesurf.com and the purchase of products from us. By accessing our site or making a purchase, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please refrain from using our website.

Privacy & Safety

At Bruce Surf Co., your privacy and security are paramount. We are committed to protecting your personal information and ensuring a safe shopping experience. Privacy: We collect and use your personal information in accordance with our Privacy Policy. This includes details on how we collect, use, and protect your data. Security: Our website uses industry-standard security measures to safeguard your information during transactions. We implement encryption and secure servers to protect your data from unauthorized access. For any questions about our privacy practices or security measures, please refer to our Privacy Policy or contact us directly.

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

Products and Services

Bruce Surf Co. offers a range of high-quality products including wetsuits and surf accessories. We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or prices are always accurate, complete, or up-to-date.

Orders and Payment

1. Placing Orders: By placing an order on our website, you are making an offer to purchase the products in accordance with these Terms. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in product information, or suspected fraud.

2. Payment Terms: All payments must be made through our approved payment methods. Prices are listed in USD and are subject to change. Additional taxes, shipping costs, and other charges may apply.

Shipping and Delivery

1. Shipping Policy: We aim to process and dispatch orders promptly. Delivery times may vary depending on location and shipping method. We are not responsible for delays caused by third-party carriers.

2. Delivery Issues: For any issues related to delivery, please contact our customer service team. We will work to resolve any problems as quickly as possible.

Returns and Exchanges

1. Return Policy: We accept returns and exchanges as outlined in our Return Policy. Items must be returned in their original condition, including packaging, within the specified return period.

2. Refunds: Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.

Intellectual Property

All content on our website, including text, graphics, logos, images, and trademarks, is the property of Bruce Surf Co. and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.

Limitation of Liability

Bruce Surf Co. is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you is limited to the amount you paid for the products in question.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website, and your continued use of our site constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in California.

Contact Us

If you have any questions or concerns about these Terms, please contact us.

Payment Methods

Credit / Debit Cards (Visa, MasterCard, American Express, and Discover)
PayPal
Offline Payments